contact

FAQ

Can I change my order?

If your order hasn't been shipped yet, we can often still change it. Please send us an email with your order number to info@susanno.com as soon as possible. We'll get back to you immediately.

How can I reach you?

The best way to reach us is by email at info@susanno.com . We usually reply within 24 hours on weekdays.

Can I also contact you via Instagram?

Yes – you can write to us via @susanno_com . However, for returns or orders, we recommend contacting us by email so that we can process your request faster and more completely.

Do you have any further questions?

Check out our Frequently Asked Questions page – there you'll find a complete list of the most common questions.

FAQs

WRITE TO US

Do you have a question about your order or would you simply like to write to us?

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